Shop owner and manufacturer agreement

This agreement supplements the user terms for approved shop owners and manufacturers. Operator: Amanovations International — Lagos, Ojo Nigeria. Effective date: 20 October 2026.

Goods, listings and warranties

You are responsible for accurate business and product information, authority to supply the goods, applicable product safety requirements, and lawful descriptions and claims. State any voluntary guarantee clearly before purchase, including duration, coverage, exclusions and how replacement is requested. Do not promise a warranty that the responsible party cannot fulfil or describe mandatory consumer rights as optional.

Only authorised service-point staff may confirm physical receipt and collection through the supported controls. Manufacturers may not mark their own consignments received. Listings must use verified stock and the approved platform processes; do not bypass reservation, fee, stock or payment controls.

Shop registration, approval and registration-fee refunds

Shop registration and account approval may take one to five business weeks after submission of the required information and registration payment, where enabled. Requests for missing information or verification issues can affect approval; MallPlot should explain any material delay. Paying the registration fee does not authorise trading before approval.

Subject to mandatory legal rights, a paid shop registration fee is refundable only upon termination of the shop account and only where the shop owner has never listed any product through that account. Removing an earlier listing does not restore eligibility. This provision applies to the registration charge, not buyer purchase payments or a seller’s earned sale proceeds.

Submit a termination and registration-fee refund request to support@mallplot.com, identifying the shop and original payment reference. Under this process, processing begins three weeks after the request is submitted. Once the refund is approved, payment may take up to seven working days. An eligible refund is reduced by a 15% processing fee calculated on the registration charge being refunded, so 85% of that charge is returned where the deduction is lawful. Any fee must be clearly disclosed before payment. No deduction, eligibility rule or waiting period overrides a mandatory refund entitlement or deadline. Working days exclude weekends and applicable public holidays; support can confirm the calendar relevant to your request.

Proceeds and withdrawals

Sale proceeds are not eligible for withdrawal until the applicable return period has elapsed. The period and policy recorded for the order govern its platform settlement. An open or accepted return, unresolved dispute, payment uncertainty, fraud review or other lawful hold may delay eligibility further. Eligibility for settlement is distinct from a completed bank payout.

Only verified, cleared funds and the amount properly due after disclosed allocations, authorised refunds and applicable charges can become available. Payout timing, supported bank details and any processing charges must be disclosed before payouts are enabled. The current build does not activate real withdrawals or guarantee an instant transfer.

Returns, replacement and collection

Cooperate with returns and lawful remedies. A replacement-only voluntary guarantee is subject to its written terms and cannot override mandatory consumer remedies. All purchases are collected from designated service points; the platform provides no delivery. Do not arrange an undisclosed delivery service in MallPlot’s name.

Fees and compliance

Only fees clearly displayed and accepted before the relevant action apply. No new charge or recurring subscription is authorised by accepting this agreement. Comply with lawful identity, ownership, banking and tax requirements for the features you use. Access to buyer information is limited to fulfilling and supporting the order; do not use it for unsolicited marketing or export it to another contact list.

Restrictions and outstanding obligations

Admin may suspend or permanently ban a partner for serious or repeated violations, subject to the review process in the user terms. A ban may remain after review and does not cancel responsibility for supplied goods, valid returns, lawful records retention or amounts properly owed. All deductions, holds and adjustments must have a documented basis. Additional commercial terms must be disclosed and accepted before the relevant feature or charge is enabled.